IT Security Tips
If you forgot your password, you can reset it with your cell phone number or alternate email address here. (Requires you to have already set your cell phone or alternate email address)
If you forgot your password and neither of the above methods work, you can contact the help desk at 518-580-5900.
On-campus (college-owned computer) please enter a help ticket
Windows computer, personal, not college-owned
We strongly recommend Microsoft's free Security Essentials. Get it here.
Apple Macintosh, personal, not college-owned
Mac people in IT like ClamXAV. Get it here.
Phishing (identity theft)
An example of a phishing attack with an explanation
Software for Secure Access from Off-CampusXP: VPN or Virtual Private Networking installation/instructions
Windows Vista: VPN or Virtual Private Networking installation/instructions
Windows: SFTP or Secure FTP with WinSCP - download