IT Security Tips

Passwords

Password change begins here

If you forgot your password, you can reset it  using challenge questions here. (Requires you to have already set your challenge questions)

If you forgot your password, you can reset it with your cell phone number or alternate email address here. (Requires you to have already set your cell phone or alternate email address)

If you forgot your password and neither of the above methods work, you can contact  the help desk at 518-580-5900.

Mac users: Fix the keychain after changing your password
Student cannot log into Blackboard: Enter a help ticket with both course and section.

Antivirus

On-campus (college-owned computer) please enter a help ticket

Windows computer, personal, not college-owned
We strongly recommend Microsoft's free Security Essentials. Get it here.

Apple Macintosh, personal, not college-owned
Mac people in IT like ClamXAV. Get it here.

Phishing (identity theft)

An example of a phishing attack with an explanation

Software for Secure Access from Off-Campus

Mac OS X: VPN or Virtual Private Networking installation/instructions
Mac OS X: SFTP or Secure FTP with Fetch - download

Windows XP: VPN or Virtual Private Networking installation/instructions
Windows Vista: VPN or Virtual Private Networking installation/instructions
Windows: SFTP or Secure FTP with WinSCP - download

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http://www.skidmore.edu