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Skidmore College
815 N. Broadway
Saratoga Springs,
New York, 12866

Tel: 518-580-5999
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voicemail iconSkidmore Voicemail System

Effective March 10, 2011!

Skidmore voicemail system upgrades

Some of the features / benefits include:

  • 24-hour confidential messaging capability with other students, faculty,and departments on campus.
  • Access to your mailbox at any time from any touch-tone phone.
  • Mailboxes are private and secure, passcode-protected.
  • Each message in your mailbox is time & date stamped.
  • Messages can be retrieved, erased, or stored remotely.
  • Users have the ability to retrieve messages from any phone.
  • When finished with your VM - simply hang up!

Voicemail Initialization Instructions (New User Tutorial)

Please follow the steps listed below to initialize your voicemail account, to change passcode and record a personal greeting.

PLEASE NOTE: These instructions are ONLY applicable for first time users to initialize a voicemail (VM) box. This is a one-time effort and once your VM box is initialized the routine is slightly different.

From ON-CAMPUS: Dial 7400

A) If you are dialing from your personal /office extension:

  • when prompted for a passcode – enter 666666 (six- 6's).
  • the next prompt will be the sytem asking you for a new passocode.
    (min 4 digits in length - DO NOT USE YOUR mailbox number).
  • the system will ask you to re-enter the new passcode.
  • the system will then walk you through recording your “name” and then your VMbox “greeting”.
  • simply hang up when finished.

B) If you are dialing from any other telephone extension:

  • when the system answers press the * key.
  • the system will ask you to enter your mailbox number.
  • enter your 4 digit extension/ voicemail box number.
  • when prompted for a passcode – enter 666666 (six- 6's).
    • (min 4 digits in length - DO NOT USE YOUR mailbox number).
  • the system will ask you to re-enter the new passcode.
  • the system will then walk you through recording your “name” and then your VMbox “greeting”.
  • simply hang up when finished.


From OFF-CAMPUS: Dial 580-7400

  • when the system answers it will ask you to enter your mailbox number.
  • enter your 4 digit extension/ voicemail box number.
  • when prompted for a passcode – enter the default of 666666 (six- 6's).
    • (min 4 digits in length - DO NOT USE YOUR mailbox number).
    • the system will ask you to re-enter the new passcode.
    • the system will then walk you through recording your “name” and then your VMbox “greeting”.
    • simply hang up when finished

Operating Instructions

Once users have initialized their voicemail box follow the Voicemail USER Instructions below to:

  1. Access your Voicemail account.
  2. To change your personal passcode.
  3. To record your personal greeting and manage personal options.

From On Campus:

  1. Dial 7400 from your telephone.
  2. When prompted enter your passcode.

From Off Campus:

  1. Dial (518) 580-7400 and wait for system to answer.
  2. When prompted enter your passcode.

1 - Manage Voicemail Messages
     1 Listen to New Messages
     2 Listen to Saved Messages         

Voicemail playback options:
     1 S
ave current voicemail
     2 
Forward message to extension        

  • Enter voicemail number followed by # or 2 to dial by name.
    • This prompt repeats until you press # to finish addressing recipients.
  • To send forwarded message press 1 or press 2 to record comment.

Option to set priority status will be offered.

 Skip to next message
Replay current message
5  Reply to current message
    1 Call back to the sender of the current message.
    2 Reply with voicemail. Listen to reply options, record message.
   
6 Play text in message body
   
7 Delete this message, play next
    8 
Play envelope information

4 - Send Voicemail

 

Enter voicemail number followed by # or press 2 to dial by name.
This prompt repeats until you press # to finish addressing recipients.

Record your message and Hang up to send message.
           
1  Hear special options
           
2  Review
           
3  Rerecord
           
4  Send, return to main menu
           
5  Cancel, return to main menu

5 – Manage Personal Options

      4 - Manage Personal Prompts
             1  Record voicemail greeting
              
   When finished recording new greeting make sure to:
                 press "1" to save.
                 press "1" a second time to confirm.
             2  Review your standard voicemail greeting.
             3  Record your out-of-office voicemail greeting.
             4  Hear your current out-of-office voicemail greeting.
             5 
Record your name.
            
 Review your name.
             7  Deactivate your current out-of-office voicemail greeting.
             9  Deactivate your standard voicemail greeting.

5 - Administrative Options
     3 
Set Your Passcode.
      
Playback Options.
        
1  Set verbose (prompts will be extensive) or Brief (prompts will be minimal).
        
2  Sort by oldest or newest first.
        
3  Play high priority messages first.
        
4  Play mailbox confirmation.
        
5  Play status confirmation.
        
 Configure voicemail status announcement                       

7 - Manage Deleted Messages

             1  Manage Deleted Voicemail.
            
 Save current voicemail.
            
 Forward message to extension, and listen for more options.
            
3  Skip to next message.
            
 Replay current message. 
            
 Reply to current message.

                 1  Call back to this number. Listen to call options.
                
 Reply with voicemail, record message, listen for special options.
                 4  Restore all messages.
                 5  Erase all messages.
                
 Play text in message body.
                
 Delete current voicemail (final delete).
                
 Play envelope information.      

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