CommonSpot CMS 5.0 Upgrade
Form E-mail Bug Fix

In CMS 4.0 there was a very annoying bug with the way that the CMS sent the response e-mails from people who filled out our CMS forms.  The e-mails arrived garbled, unreadable, messy and unappealing.

CMS 5.0 has fixed the bug between itself and e-mail programs!  There is, however, a common setting in Microsoft Outlook that you will want to adjust in order to make sure your form response e-mails arrive looking the best they possibly can.

With your Outlook open, take the following steps:

1. Select Tools from your list of options at the top left of your screen.
2. Select Options from the drop down list
3. Select the Preferences tab
4. Locate the Email section of that tab
5. Click the Email Options button
6. Locate the Message Handling section of that tab
7. Uncheck the box labeled "Remove extra line breaks in plain text messages"
8. Click okay on that window.
9. Click okay to save your settings in the last window.
10. Exit your Outlook, the setting should be saved.

 

Following these steps, you should receive form response e-mails that print one response per line, exactly what we were looking for from CMS 5.0!